Downtown Charlotte, NC Fire Damage Cleanup and Restoration
Damage caused by a fire is devastating for your family and your home. It’s a stressful and confusing time, so you’ll need a caring expert to guide you through this crisis. Our professionals will always treat you with respect and empathy, and we’ll always treat your home and belongings with great care.
SERVPRO of Downtown and East Charlotte has the water and fire damage training and expertise to help you through this tough time. Once the fire department leaves, your Downtown Charlotte home may suffer from water damage caused by firefighting efforts. We have the specialized fire and water damage restoration training, personnel, and equipment to handle fire and water damage and can quickly restore your home to pre-fire condition.
Please refer to our Fire Damage Tips - Until Help Arrives Guide and follow these tips to protect yourself and your property.
SERVPRO of Downtown and East Charlotte
- 24-Hour Emergency Service
- Faster to Any Size Disaster
- Locally Owned and Operated
- A Trusted Leader in the Restoration Industry
- Highly Trained Fire Restoration Technicians
Fire, Smoke, or Soot Damage? Call Today (704) 529-9963
24-Hour Emergency Fire Restoration Service
Fire emergencies can happen without warning and don’t wait for regular business hours, so we’re ready 24 hours a day, 7 days a week—including holidays. If your Downtown Charlotte home is damaged by fire, we can respond quickly, day or night.
Faster to Any Size Fire Emergency
SERVPRO of Downtown and East Charlotte is dedicated to responding immediately to your Downtown Charlotte fire damage emergency. A faster response is the key to help prevent additional damage and to help reduce the restoration cost.
Locally Owned, with National Resources
SERVPRO of Downtown and East Charlotte is locally owned and operated so we are part of the Downtown Charlotte community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We’re also part of a network of over 2110 Franchises, including special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.
We are proud to serve our local communities:
- Charlotte, NC
- Downtown Charlotte, NC
- Noda, NC
- University City, NC
- East Charlotte, NC
- Hickory Grove, NC
- Autumnwood, NC
Highly Trained Water and Fire Restoration Specialists
We specialize in fire and water restoration. We’ve received advance training in restoration techniques and we have the experience and specialized equipment to quickly restore your property. Learn about our fire damage training/certificates.
Our Fire Restoration Process
Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.
Step 1: Emergency Contact
The fire restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the type of fire damage you experienced, determining the equipment and resources needed.
Step 2: Inspection and Fire Damage Assessment
We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.
Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)
In many fire damage cases, it’s necessary to board up missing windows and walls and to place tarps on a damaged roof. This helps to maintain security and to protect against further damage.
Step 4: Water Removal and Drying (if water damage is present)
If needed, we can begin the water removal process with powerful pumps and extraction units. This removes most of the water. We complete the water removal and drying process with industrial-strength dehumidifiers and air movers.
Step 5: Removal of Smoke and Soot from All Surfaces
Your property’s ceiling, walls, floors, and other surfaces will likely have smoke and soot residue. We’ll use specialized cleaning products, equipment, and techniques to properly clean your home or business.
Step 6: Cleaning and Sanitizing
We clean and sanitize the restorable items and structures damaged by the fire. Our professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.
Step 7: Restoration
Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.
Trusted Fire Restoration Leaders
If your Downtown Charlotte, NC home has been struck by fire and smoke damage, SERVPRO of Downtown and East Charlotte is ready to go to work. We know that the stress caused from a fire can be as devastating as the structural damage itself. Our team is trained to keep you apprised of the progress we are making on your property and strives to get you back inside as soon as possible.
Reach us at (704) 529-9963 so that we can begin the process of making your fire incident a memory.