Our washing machine leaked through our second floor into our kitchen ceiling. SERVPRO removed the wet flooring and ceiling, dried the affected area and safely removed a bit of mold that grew on the internal ceiling beams. Steve and Meggan communicated with me throughout the process, were very professional, communicative, timely and effective. I would highly recommend this company for similar needs!

I had a great experience with SERVPRO of Northeast Mecklenburg county. Peter, Cheryl, and Jennifer were great to work with. Definitely recommend them to anyone who has water damage in their home.

SERVPRO of Northeast Mecklenburg County was a lifesaver in the literal sense. I am a pastor who had a congregant in a severe health situation when her basement flooded and mold was beginning to grow. Mr. Putukian and his associate came out, evaluated the situation and went about drying and cleaning the home immediately. There are too many details to enumerate how well and thoroughly this company cared for this person. Having these professionals treat her home with such TLC kept her stress levels from further compromising her health. She is doing better and her home was saved from being badly damaged with SERVPRO's swift and complete response. Thank you, for all you did!  -Rev. J.S.Smith

We had a severe water leak and Mr. Putukian was very helpful, explaining everything he was going to do. He resolved our problem in no time, everything was dried up, back to normal. We are very pleased with his work and responsiveness. We highly recommend him. Just like the SERVPRO ads say, “Like it never even happened.”

From the initial call Peter provided excellent customer service, during the final visit he was understanding and treated me like I was his only customer. Sarah and Reba treated me like a valued customer and they were a breath of fresh air during a time of chaos. Each call from and to Jennifer was pleasant, caring and professional! Excellent, courteous, and great customer service!!!! I highly recommend SERVPRO.

My fridge had leaked all night and left me with a lot of water damage. SERVPRO promptly came out to assess the damage and start the drying process. They were professional and very courteous! They put the appliance company to shame with how much they wanted to help me! They truly bent over backwards for me in every way! I would definitely call them again in a skinny minute.

Thanks for your excellent service and follow through. Your workers were fantastic.

This team is AWESOME, great service!