Charlotte, NC Fire Damage Cleanup and Restoration

Fire is a dangerous and devastating situation that homeowners cannot restore on their own. From protecting the items at-risk of damage within your property to full reconstruction and renovation for substantial structural damages, our IICRC-certified professionals can make a difference quickly in your Charlotte home or business. We have a 24/7 response to these emergencies, arriving with the full measure of qualified personnel and advanced equipment to mitigate loss and begin the intricate road to full restoration.

We understand the importance of getting your family back into your fire-damaged home quickly. With a combined experience of over 100 years, our professionals have the expertise and hands-on knowledge to restore your home quickly. From our initial damage assessment and debris removal through involved tasks like improving indoor air quality and rebuilding compromised structural elements, our experienced team is ready to help you.

SERVPRO of Downtown and East Charlotte

Fire, Smoke, or Soot Damage? Call Today (704) 529-9963

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen day or night, on weekend or holidays. That’s why we provide 24-hour emergency fire restoration services, 365 days a year. Charlotte residents can expect an immediate response time, day or night.

Faster to Any Size Fire Emergency

Immediate action is crucial when dealing with water and fire damage. We’re dedicated to responding immediately when you need help. A fast response helps lessen the damage, limits secondary damage, and reduces cost.

Locally Owned, with National Resources

SERVPRO of Downtown and East Charlotte is locally owned and operated so we are part of the Charlotte community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We’re also part of a network of over 2110 Franchises, including special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

As water and fire damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

We are available 24 hours, 7 days a week. When you call, one of our representatives will ask a series of questions about the fire damage to your home or business. This information helps us respond immediately with all the needed equipment and resources.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

If needed, we can begin the water removal process with powerful pumps and extraction units. This removes most of the water. We complete the water removal and drying process with industrial-strength dehumidifiers and air movers. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

Any restorable items will be cleaned and sanitized. We’ll use a variety of specialized cleaning techniques to restore your belongings to pre-fire condition. Our professionals will also remove smoke and other odors using advanced air scrubbing equipment and fogging devices with deodorizers.

Step 7: Restoration

Restoration is the process or restoring your home or business to its pre-fire condition. Restoration may involve relatively minor repairs, such as replacing drywall and painting, or it could include significant reconstruction of entire rooms.

Trusted Fire Restoration Leaders

SERVPRO of Downtown and East Charlotte is prepared to go into action when a fire strikes in Charlotte, NC. If your home or business has been damaged by fire and smoke, we know how shocking the event can be. SERVPRO is sensitive to the emotional stress property owners feel during this time. Our trained crew will work diligently to return your home to pre-fire condition as quickly as possible, keeping you informed all along the way.

Let us help – Call (704) 529-9963 and we will get started on your home restoration right away.